This unit describes the skills required to gather information through interviews. It includes preparing for and conducting interviews and reviewing and correlating information.
This unit applies to those working in regulatory roles within the public sector involved in information gathering through interviews.
The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to.
Those undertaking this unit would work independently as part of a team, performing complex tasks in a range of familiar and unfamiliar contexts.